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FAQ

FAQ Fom The Host

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Shortlet.NG gives you verified guests, secure payments, modern tools and nationwide visibility. You earn more with less stress and zero agent drama.

Any clean, safe and accurately presented space is welcome. Apartments, duplexes, party houses, shared rooms and even BQ spaces can perform well if they meet our quality standards.

Shortlet.NG gives you structure, consistency, verified guests, automated payments and zero middleman confusion. You earn more and stay in control.

Only Via the Website

Every guest goes through ID checks, phone validation and pays caution fee before booking. This reduces fraud and protects your property.

Yes. You can manage unlimited properties from one dashboard and track earnings separately or together.

Guest verification, payment protection, fraud detection and dispute support. We prioritise safety for both hosts and guests.

Guests can book immediately without waiting for host approval. Your calendar must be accurate. This feature increases bookings significantly.

Yes. You have full control. However, frequent declines may reduce your visibility. Clear rules help guests self-select.

Yes. You have full control. However, frequent declines may reduce your visibility. Clear rules help guests self-select.

Report damages immediately through your dashboard. With our protection policies, you can request compensation and we help mediate fairly.

Clear photos, accurate descriptions, available amenities, nearby landmarks and honest rules. The more transparent you are, the more trust you gain.

Use great photos, competitive pricing, instant booking, update calendar daily, clear rules and fast responses. Our algorithm favours active and well-managed listings.

Yes. We offer paid advertising options such as: Featured listing on the homepage. Top search placement. Sponsored ads on category pages. City-level spotlight. This helps you gain more bookings and outshine similar properties in your area.

Hosts can subscribe to a monthly plan for each property. This unlocks added benefits like priority ranking, stronger visibility, smart analytics and reduced commission rates. Every property can be on a different plan — you choose what fits your goals.

Shortlet.NG works on a simple model: A small commission on confirmed bookings. Optional monthly plans for hosts who want extra tools and visibility. Optional advertising fees for premium placement. No hidden fees. You only pay for what benefits your property.